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StreamDynamics policy is to ship customer orders on the next business day following the placement of the order. Orders made before 2pm (Eastern Time) will often ship same-day, but please call us before placing your order (844-2-STREAM) if you need a guarantee of our ability to do this. Additionally, orders that are at a higher risk of being fraudulent (large orders from new customers, international shipments, mismatched information, etc.) may not be able to be shipped until we can confirm that you placed the order.
StreamDynamics only ships on business days (Monday-Friday) during business hours (9am-5pm Eastern Time), and does not ship on weekends (Saturday-Sunday) or any Holidays recognized by the United States. Additionally, some orders may not ship until the first business day after a long holiday weekend (the day after Thanksgiving-U.S., the last two weeks of the calendar year, and any week where a major U.S. holiday falls on a Thursday are examples of this).
StreamDynamics offers free ground shipping for all orders over $200 within the contiguous United States. StreamDynamics reserves the right to choose the provider of shipping for those orders. Customers may also choose an alternate shipping method at checkout, at their own cost.
Customers outside the contiguous United States (Alaska, Hawaii, U.S. Territories, International) are not eligible for free shipping, but may also choose their own shipping method at checkout. A handling fee may also apply to these orders.
The shipping methods available are as follows (list subject to change):
FedEx
Free Shipping ($200.00 and up)
FedEx
DHL Express
FedEx